AI Scheduling Systems
Software Consultancy Services

The City University of Hong Kong (CityU) offers commercial professional software development and consultancy services for many different types of applications. This website highlights professional services for Artificial Intelligence (AI) system/expert system development, such as our award-winner AI scheduling software and AI rostering software. It also contains case studies of AI scheduling/AI rostering projects we have performed over the past decade in for various industries in Hong Kong, such as health, transportation, food and education.

The types of AI scheduling systems we have focused on before included advanced mission critical applications for:


These traditional Operations Research (OR) problems are solved using state-of-the-art AI technologies combined with sophisticated software/hardware architectures and advanced computer science technologies and applied research that are only available from large applied R&D organizations like the CityU.

Many large corporations in Hong Kong depend on our technologies to streamline their day-to-day operations and maximize their productivity and quality of service/product - companies like the MTR subway, the Airport Authority, the Hospital Authority, etc.


Our Team

Our applied R&D projects are performed via CityU's commercialization arm - the CityU Professional Services Limited (CPS) and the Knowledge Transfer Office (KTO) together with its subsidiaries, associated companies and partners. Through this network, we have thousands of IT staff and researchers and virtually unlimited computing resources and tools at our disposal.


Dr Andy Chun

Leading all our AI projects is Dr. Andy Chun who has over 20 years of IT management experiences and has been involved with the deployment of numerous AI systems around the world. Dr. Chun is a leading AI consultancy and an international expert on scheduling and optimization. Dr. Chun is concurrently the CIO for CityU and an Associate Professor in the Department of Computer Science.


Dr. Chun received his Ph.D. degree from the University of Illinois at Urbana-Champaign. He then joined Prof. Patrick Winston's MIT spin-off, Ascent Technology Inc., which specializes in AI systems for the transportation, defense, and financial industries. Dr. Chun later established the Greater China office for InterFace Computer, a leading German software firm. He also founded BonVision Technology Ltd, which was acquired by the First Shanghai Investments Limited (HKEx:227) and the Vanda Group, a member of the Hutchison Global Communications Holdings Ltd (HKEx:757).

Dr Andy Chun with Mr. Donal Tsang

Our Strengths

We have over a decade of experience with successful commercial AI development in Hong Kong. In fact, we are probably the only group that are equipped to provide this type of applied R&D services in this region. Our technical leader, Dr. Andy Chun, is a locally recognized AI expert with over 20 years of IT track record. Our work in AI system development has earned us many international and local recognitions, including the prestigious "Innovative Applications of AI Award" from the American Association for Artificial Intelligence.


Our Technologies

Because of the complexity of the problems we solve, the architecture and technologies used are necessarily advanced and state-of-the-art. For example, many of our applications uses distributed n-tiered architecture to maximize performance and robustness as well as provide 7x24 reliability. For middleware communication, we have used technologies ranging from IIOP/CORBA to XML/SOAP and message queues. The AI technologies we used include modern rule-based technologies, constraint programming, heuristic search, data-mining, evolutionary algorithms such as genetic algorithms (GA) and artificial neural networks. Our recent applications all use Web 2.0 technologies.


Mrs Rita Lau Ng Wai-lan, Secretary for Commerce and Economic Development

Our Awards:


More Info:




Last modified: Wednesday, 07-Feb-2007 11:31:45 HKT

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